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Comments from Guests

Martin Yate - Knock 'Em Dead
Thanks for the invitation to join Brad Brooks. Great show, I've been doing radio for 24 years and long ago came to the conclusion that you can only be as good as the host;  Brad Brooks is superb, really tuned in to the issues, I very very rarely come across such an acute mind. It was entirely my pleasure even if meant staying up past my bedtime ;-)

All the best


Martin Yate, CPC
Over thirty years in career management
Author 10 books published in 24 languages
Knock em Dead 2008, the Ultimate Job Search Guide.

Listen to the interview with Martin

Entrepreneurship
Aimee Chan - Norsat PDF Print E-mail

Dr. Amiee Chan has over 15 years of experience in executive management and research development in the satellite industry. An accomplished engineer, she has been published over a dozen times, currently holds 3 US patents in satellite technologies and has been involved in high level research teams such as the NASA ACTS Terminal Program. Her vision and expertise in satellite communications have driven product line expansion, operational efficiencies and a corporate restructuring as part of her planned turnaround at Norsat International Inc.Amiee Chan’s exceptional track record of business improvements is based on her ability to have a complete understanding of a business. She is recognized for ability to make rapid decisions on sales, product development, operations and corporate strategy from the standpoint of an engineer and a CEO. Her strategic approach to building a business is reflected in her growing Creo Inc.’s 80 million dollar consumables product division. Dr. Chan guided Creo through multiple product developments, beta programs, rollout strategies and product launches.Offering a rare blend of technical and corporate strength, Dr. Chan has achieved great success through her management of numerous business units.

Links:

www.norsat.com

Aimee Chan

 
Albert Plant - Retail Game PDF Print E-mail

Albert C. Plant spent fifteen years in the pulp and paper industry in British Columbia and Quebec, then held executive positions with a number of national retail companies. He established his own management consulting business in 1985 and has been the retail industry adviser for RBC Royal Bank since 1995.

We'll be picking his brain to find out what it takes to be competitive in retail whether the economy is up, or down.

Books:

The Retail Game

 

Comment from Albert:

Brad was well versed on the subject and it was easy to follow his questioning.

Albert

Retail Game

 

It's All Too Much - amazon.ca

It's All Too Much - amazon.com

 

 
Curtis Faith - Inside the Mind of Turtles PDF Print E-mail

Curtis Faith is one of the original Turtles, a group of traders that earned extraordinary returns in the mid-80's.

Curtis joins Brad to talk about the lessons that he learned and how they apply to investing as well as the rest of life.

Books:

Inside the Mind of the Turtles: How the World's Best Traders Master Risk


Inside the Mind of Turtles

 
Gina Mollicone-Long - Secrets of Successful Failing PDF Print E-mail

It's back to school and lots of lessons are already being learned - but one that is missing quite often these days is the value of learning from our mistakes... our failures. Without the failures how can are children build their self-esteem and learn greater things for their future?

Best-selling author of The Secret of Successful Failing, a mom and an advocate of learning from our failures, Gina Mollicone-Long believes that when it comes to self-esteem, our schools are getting a failing grade. At a time when even the word “failing” has become taboo and where one school in California banned a game of tag (because it “created a self-esteem issue” since someone had to be “it” and that someone was a “victim,”) it seems to Mollicone-Long and concerned parents everywhere that school systems’ efforts of increasing student’s self-esteem has turned sickly.

Links:

www.ginamolliconelong.com


 

The Secret of Successful Failing

 

 
Jill Griffin - Taming the Search and Switch Customer PDF Print E-mail

Jill Griffin is an internationally published author, business consultant and dynamic public speaker. She serves on the Board of Directors for Luby's Restaurants, a publicly held corporation with 200+ locations across the Southwest. In her early career, Jill served as senior brand manager for RJR/Nabisco's largest brand and distinguished herself as one of the youngest brand managers in the corporation's history. From RJR/Nabisco, Jill joined AmeriSuites Hotels where, as national director of sales and marketing, she was responsible for launching and expanding the new chain nationwide.

In 1988, Jill founded the Griffin Group in Austin, Texas specializing in customer loyalty research, customer relationship program development and management training. Her clients range from Fortune 100 corporations to fast growth start-ups. Clients include Dell Computer,Deloitte & Touche, Sprint, Days Inn, Advanced Micro Devices, Raytheon Aircraft, Marriott, Ford and the U.S. Navy.

Links:

www.loyaltysolutions.com

Books: 

Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World


 
Joanna Track - Founder of Sweet Spot PDF Print E-mail

Most entrepreneurs dream of selling their business for boatloads of money.  But selling to a media giant can also create worry.  Brad asks Joanne about her journey as she describes a deal with a media giant and what has made her business successful.

Links:

www.sweetspot.ca
 
Joe Calvano - Dollar Giant PDF Print E-mail

What happens when you combine an unemployed 49-year-old, borrowed money, a concept that sells items for loonie and a lot of hard work.  You get an empire of 63 Dollar Giant stores covering five Canadian provinces.  Brad and Joe talk about his personal history including the ups and downs of managing some of Canada's most well known brands at a senior executive level including K-Mart, Army and Navy and Superstar. Later in the interview, they move to a conversation about the changing landscape in Canadian retailing and the lessons we can learn from our southern neighbors.

Listen to the interview:

Sunday, July 20, 2008 - 8:00 - 9:00 pm

Links:

www.dollargiant.com

 
John and Lotte Davis PDF Print E-mail

Armed with backgrounds in hairstyling and marketing and a will to succeed, John and Lotte Davis started AG Hair Cosmetics in the basement of their Vancouver home in 1989. Now, 19 years later, AG is a true success story.

John and Lotte join us to discuss the challenges of building a business and what success has mean to them.

Links:

www.aghaircosmetics.com

John and Lotte Davis

 
John Stanton - The Running Room PDF Print E-mail

A three-kilometer fun run with his young sons in 1981 was the catalyst that made then out-of-shape, overweight John Stanton realize he had to change his lifestyle. Then a food industry executive who smoked two packs of cigarettes a day, Stanton began running secretly before dawn because he felt self-conscious about having his neighbours see “this chubby little guy” who could only run from lamppost to lamppost before having to take a walk break.

In 1984 Stanton opened a store and meeting place for runners in an 8x10 foot room of an old house shared with a hairdressing shop in Edmonton, Alberta, Canada. Twenty years later, the Running Room he founded is one of North America's most recognized names in running and walking. In late 2004, to be more inclusive, his company launched the Walking Room - a mirror of the Running Room concept. The store caters specifically to the needs of walkers.

Books:

Running: Start to finish

Comment from John:

Thanks for the great interview this evening nice to work with such a professional show!

Stay running and stay having fun!
--
John Stanton

 

Running - Start to Finish

 
Joseph Michelli - The New Gold Standard PDF Print E-mail

Joseph A. Michelli, Ph.D., is an author, internationally sought-after speaker, and business consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to writing best-selling books about enduring business principles, Dr. Michelli hosted an award-winning daily radio program in Colorado Springs, Colorado for over a decade.

Links:

www.josephmichelli.com

www.yournewgoldstandard.com

www.starbucksexperience.net

Books:

The New Gold Standard

The Starbucks Experience

Retail Game

 
Justin Esch & Dave Lekfow - Bacon Salt PDF Print E-mail

Imagine there was a magic land.  And in that magic land there was a potion...no, strike that, a pixie dust - that could make everything it touched taste like bacon.  You'd want to move there wouldn't you? 

Well so would Brad. 

Now get this.  That magic place is the world we live in.  And the pixie dust exists.   It's called Bacon Salt and it even has a little friend named Baconnaise.

The products are outrageous enough, but wait until you hear how the founders started the company by using Facebook. 

Links:

www.baconsalt.com

www.baconnaise.com

You Tube Video - Bacon vs. Mayo

 
Kerry Gleeson - The Personal Efficiency Program PDF Print E-mail

Kerry Gleeson is the founder of the Institute for Business Technology (IBT), International and developer of the Personal Efficiency Program (PEP). IBT is located in 25 countries spanning five continents.

Kerry is the author of the internationally best-selling books The Personal Efficiency Program – How to Get Organized to Do More Work in Less Time, and The High-Tech Personal Efficiency Program – Organizing Your Electronic Resources to Maximize Your Time and Efficiency. Over a million copies of his books in 17 languages are in print.

Links:

www.kerrygleeson.com

Books: 

The Personal Efficiency Program: How to Stop Feeling Overwhelmed and Win Back Control of Your Work


 

 
Launi Skinner - 1-800-GOT-JUNK? PDF Print E-mail

Before joining 1-800-GOT-JUNK?, Launi was President of Starbucks U.S. A Starbucks partner for more than 14 years, Launi began her career as a District Manager in B.C. before her leadership and organizational skills earned her the position of Vice President, Starbucks Canada. Before accepting the role of President of U.S. Operations, Launi was Senior Zone Vice President for the Northwest U.S., and later Senior Vice President, Store Development U.S., opening in excess of 600 stores per year and managing the assets of more than 6,000 stores, as well as leading global store design.

Big Ideas:

  • Starbucks makes a huge effort to create the passion that we see in the locations day in an day out
  • Launi's own story is a great example of the combination of business sense, passion, great people skills and by her own admission, a little luck
  • 1-800-GOT-JUNK?'s story is no less inspiring, it is a shining example in the franchise world and has engineered it's own customer experience

 
Links:

www.1800gotjunk.com

Comment from Launi Skinner

"I thought Brad's questions and style were excellent.  He asked questions because of genuine interest and with positive intent, so it was much more like a conversation, rather than an interview.  Thanks very much for the wonderful experience."

Launi Skinner, President & COO 1-800-GOT-JUNK?

1-800-GOT-JUNK?

 
Linda Ireland - Domino PDF Print E-mail

Is your customer experience making you money? Costing you money? Do you know?

Like a line of falling dominos, daily actions across your organization form a sequence of events that, if aligned correctly, build momentum and culminate in what every business wants-outstanding financial performance.

Establishing a target customer experience-your front domino-to drive daily decisions within your organization will determine the fluidity of that chain of events, and the level of profit outcome you achieve.

Companies that use a target customer experience as their front domino reap the biggest rewards in profitability, growth and sustainability.

Links:

About Linda Ireland

Books:

Domino: How Customer Experience Can Tip Everything in Your Business Toward Better Financial Performance

Domino

 
Mark Startup - Retail BC PDF Print E-mail

Representing the retail community in BC, Mark Startup knows what it takes to be successful in retail.  As retailers prepare for the busy holiday shopping season, we'll get his take on what he sees for the economy.

Links:

www.retailbc.org

Retail BC

 
Norm Brodsky - The Knack PDF Print E-mail

People starting out in business tend to seek step-by-step formulas or specific rules, but in reality there are no magic bullets. Rather, says veteran entrepreneur Norm Brodsky, there’s a mentality that helps street-smart people solve problems and pursue opportunities as they arise. He calls it “the knack,” and it has made all the difference to the eight successful start-ups of his career.

Links:

www.theknack.info

Books:

The Knack

The Knack

 
Omar Khan - The Global Consultant PDF Print E-mail

Anyone who has a teenage will tell you, it can be trying.  Michael Bradley is a psychologist who specializes in working with adolescents.

Join us for a special interview.  Maxx Brooks, Brad's 15 year-old son joins the interview to give keep the interview "real" (do the kids still say that?)

Links:

www.sensei-international.com

www.theglobalconsultant.net (Omar's Blog)

Books:

The Global Consultant: How to Make Seven Figures Across Borders

Other interviews you may enjoy:

Omar Khan - Liberating Passion

Judy Estrin - Closing the Innovation Gap

Anil Gupta - Getting China and India Right

Bradley - Crazy Teen

 
Phil Holland - MyOwnBusiness.org PDF Print E-mail

My Own Business, Inc. is a nonprofit providing a free, complete and in-depth online course on www.myownbusiness.org. The course focuses on the most important areas of business for start-up and already operating businesses to achieve success. The program stays current by incorporating the experience and expertise of entrepreneurs and business executives.

My Own Business Inc. Founder Phil Holland launched the course in response to the 1992 riots in Los Angeles to share his expertise and experience in creating successful entrepreneurial businesses with the people whose neighborhoods most required rebuilding and local enterprise. Mr. Holland is the founder of YumYum Donut Shops the largest independently held donut chain in the United States - and is the author of "How to Start a Business Without Quitting Your Job," (Ten Speed Press, 1992), And the Book-of-the-Month Club selection, "The Entrepreneur's Guide," (G.P. Putnam's Sons, 1984).

Links:

www.myownbusiness.org 

Comment from Phil:

It was a pleasure.  Brad is very skilled in bringing out the best in his guests and their topics.
Cheers,

Phil Holland
Chairman
My Own Business, Inc. 

Phil Holland

 
Robert Tuchman - Young Guns PDF Print E-mail

Robert Tuchman is the Founder of TSE Sports & Entertainment. A frequent guest on Your World with Neil Cavuto, he has also appeared on CNN, the CBS Morning News, BET, and has been the subject of features in USA Today, The New York Times, The Wall Street Journal, and Entrepreneur.

He started his business out of a bedroom in his apartment with two phone lines and a fax machine.  From humble beginnings, he grew the business to attract clients like NASCAR, Pepsi and ESPN.

Books:

Young Guns: The Fearless Entrepreneur's Guide to Chasing Your Dreams and Breaking Out on Your Own

 

Tuchman-YoungGuns.jpg